Yes. A refundable security deposit is required for all vehicle rentals.

You can pay the security deposit by:

• Cash
• Credit Card (pre-authorization, where applicable)

Your security deposit will be released or refunded within 20 days after the vehicle is returned, provided there are no outstanding fines, Salik/toll charges, traffic violations, damages, or other pending charges.

No. If you have a valid credit card, we can place a security hold (pre-authorization) on your credit card instead of collecting a cash security deposit, subject to approval and card eligibility.

The deposit is held until any pending traffic fines, toll charges, parking fees, or other applicable charges are updated by the relevant authorities. Once everything is clear, the deposit will be released.

To rent a vehicle, you will generally need:

• A valid driving licence
• Passport or Emirates ID
• Valid visa (for visitors, if applicable)
• A valid payment method

No. We believe in transparent pricing. Any additional charges, such as traffic fines, Salik/toll fees, fuel charges, or damage costs (if applicable), will be clearly explained in the rental agreement.

Yes, but every additional driver must be registered and approved before driving the vehicle.

Please contact our support team immediately. We will guide you through the necessary steps and arrange assistance if required.

Yes. Please contact us before your rental period ends. Extensions are subject to vehicle availability and applicable rental charges.

Yes. We offer special discounted rates for long-term rentals. The discount depends on the rental duration, vehicle availability, and the season. Please contact us with your preferred rental period, and we’ll provide you with the best available offer.